At Zaviqu, every piece is made especially for you, which means how it reaches you matters just as much as how it's made. Your personalised message is carefully printed, your necklace is prepared by hand, and your gift is packaged with the same attention you'll notice the moment it's opened.
This page walks you through exactly what to expect between placing your order and it arriving at your door — from production time, to shipping timelines by destination, to how you can track your gift every step of the way.
Last updated: July 2026
Production Time
Every personalised order is handcrafted before shipping.
- Production Time — 3–5 business days
During peak seasons, production may take slightly longer.
Shipping Times
Once production is complete, estimated delivery times are:
United States
- Standard Shipping — 2–5 business days
- Priority Shipping — 1–2 business days, available at checkout
Canada
- Standard Shipping — 4–8 business days
- Priority Shipping — 2–5 business days, available at checkout
International
- Standard Shipping — 3–10 business days
Priority Shipping is available for selected countries and will appear during checkout when available.
Estimated Delivery
Your total delivery time includes both production and shipping.
Estimated Delivery Example
Order Tracking
As soon as your order has been shipped, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Packaging
Every order is carefully packaged to protect your gift during transit.
Your necklace arrives inside your selected gift box together with your personalised printed message card, ready to be gifted.
Shipping Carriers
Depending on your destination and selected shipping method, orders may be delivered by trusted carriers including USPS, FedEx, or DHL.
Delays
While we always strive to deliver within the estimated timeframes, occasional delays may occur due to customs processing, weather conditions, public holidays, or carrier disruptions that are outside our control.
Incorrect Shipping Address
Please carefully review your shipping address before completing your purchase.
Once an order has entered production, we may no longer be able to modify the delivery address.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.
We'll work with you to resolve the issue as quickly as possible.
Priority Shipping
Priority Shipping speeds up the shipping portion of your order only.
Production time remains 3–5 business days for all orders.